Refund Policy

Plans

Not happy with your first payment of a plan? Write to us within 14 days and we'll refund it in full, no questions asked.

After that, you can cancel any time and you won't be charged again. We don't refund the rest of a period already started, except where the law requires it.

Extra AI edits

Packs of extra AI edits are refunded in full within 14 days if you haven't used any of them.

Domains

Domains can't be refunded once they're registered, because the registration is paid to the registry straight away. If we fail to connect a domain you bought, we refund it.

Designer finish

Refunded in full if you cancel before a designer starts. Once work has started, we refund the part not yet delivered.

How to ask

Write to nahaelmele@kreyesit.com from your account email with your site's name. Refunds go back to the card you paid with and usually arrive within 5 to 10 business days.